Company
Contact
The fastest way to reach the team is through the official channels below. Dedicated email addresses will be published here once they are live — until then, treat any other address claiming to represent Kairo as unverified.
Support
Questions about trading, wallets, market creation, resolution or claims. Message us on Telegram and include your wallet address and the transaction hash when relevant.
Legal notices
Terms, intellectual property, and formal notices addressed to Proodos Group BV. Reach us via Telegram and we will provide the correct postal channel.
Privacy and data requests
Requests concerning personal data handled by this interface. Contact us via Telegram and we will route your request.
Security disclosures
Report vulnerabilities privately and give us reasonable time to fix them before publishing. Please do not test against other users' funds. See the bug bounty page for scope.
Press
Media enquiries and brand asset requests. Reach us on X or Telegram.
Official channels
We will never ask for these
Nobody from this project will ever ask for your seed phrase or private key, ask you to sign a transaction to “verify” or “unlock” a wallet, or offer to recover funds for a fee.